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Writer's pictureKate Monteith Ross

Patient expectations…why setting them is so important


Setting expectations with patients is a cornerstone of good healthcare. Here's a breakdown of why it's so important:


  • Builds Trust: When patients understand what to expect from treatment (timeline, potential side effects, etc.), they feel more in control and confident in your expertise. This transparency fosters a strong practitioner- patient relationship.

  • Reduces Frustration: Unrealistic expectations can lead to disappointment and frustration for both you and the patient. By setting clear goals from the outset, you avoid misunderstandings and ensure everyone is on the same page.

  • Improves Outcomes: When patients understand the treatment plan, they're more likely to adhere to it. This can significantly improve treatment outcomes and overall patient satisfaction.

Here are some additional points to consider:


  • Tailor communication: Use clear, concise language that the patient can understand. Avoid medical jargon and explain things in a way that aligns with their level of medical knowledge.

  • Be upfront about limitations: Don't shy away from discussing potential roadblocks or the need for referrals if a case requires specialist care.

  • Open the door for questions: Encourage patients to ask questions and address any concerns they might have.

Remember, it's a two-way street. Patients have the right to choose their healthcare provider, and you have the right to choose patients who you feel comfortable treating based on your expertise and skillset.





Trusting your gut is important for ensuring a successful practitioner-patient dynamic.

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